silverlight not working on mac safari 13

To start the conversation again, simply ask a new question. After many attempts I finally found the solution that continues to work for me. Left Window locate Silverlight and select it. Beside onthego.telus.com change the dropdown option to "On". Something is just plain wedged. Looks like no one’s replied in a while. Eric Root, Nov 2, 2017 9:36 AM in response to noshotha, Nov 2, 2017 10:50 AM in response to noshotha. 1. Thanks for your feedback, it helps us improve the site. Locate the "Install Silverlight" area in the lower-right part of the window. To fix this, all you have to do is close down all other apps (including your browser) and unplug the external monitor to make your Mac switch to the default Integrated graphics card. However when I try to view content it will not load, just have a black screen. EDIT: Though it worked yesterday, it seems not to work today! Question: You can follow the question or vote as helpful, but you cannot reply to this thread. Silverlight will not work if your Mac is using the discreet graphics card which it often switches to if you plug-in an external monitor. How satisfied are you with this response? Going to test that out for the older version of firefox and then return with results. Open Safari 2. Click on the "Security" tab. To start the conversation again, simply ask a new question. So far Safari has not been cooperating following the above steps. In response to noshotha. Am using Safari 11.0.1 and Mac OS 10.13.1 on an iMac. technical support services. The problem I was having was that every time I went to watch a channel, I would get the message that I needed Silverlight even though I had already it installed. My fiance had a similar problem, but he said that he just tried installing it multiple times and after he did it several times it just magically started working. Select About This Mac. Am using Safari 11.0.1 and Mac OS 10.13.1 on an iMac. Silverlight Not Working On My Mac I am able to download Silverlight onto my Mac, but I cannot get it to work. Thanks for sharing your solution! Click Safari from Top Menu Go to Preferences Security Internet Plug-ins ( Click on Manage Website Settings ) 4. https://onthego.telus.com Log into your account and attempt to watch any channel, you will get the same error. Less, User profile for user: After the download is completed, installation should start automatically. I've seen solutions suggest getting 32 bit silverlight. The Plug-in Setting was on "ask", so I changed it to "on". official However when I try to view content it will not load, just have a black screen. I have followed your instructions to a T!! Neighbours with the most likes in the past month. Microsoft global customer service number. Safari/Preferences/Advanced and make sure Never use font sizes smaller than is not checked. defined on the Microsoft site as a “powerful development tool for creating engaging Microsoft Employee and that the phone number is an I've tried clearing all the website data but still no joy. Plug in is enabled and open on the sites in question. If it doesn't give you the information you need, Click "Done" and you should be good to go. silverlight not working on Safari This thread is locked. I had the same issue when testing with my windows pc with silverlight. head to its forum board for active discussions or to start a new discussion. Many discussions on Optik on the go with the “silverlight” plugin. This has not been my case. More Click on "Safari" in the menu bar and go to "Preferences". Also make sure you have the most recent Silverlight version. Microsoft Agent or It says it downloads successfully, but when I got to watch say Netflix or use it for one of my online lectures it says that I haven't downloaded it. work. This site contains user submitted content, comments and opinions and is for informational purposes only. Thanks for marking this as the answer. If you already have Silverlight installed - Open Safari and Navigate to the Optik On The Go website. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Protect Yourself From Tech Support Scams noshotha, User profile for user: Microsoft global customer service number, Rob Brown - Microsoft MVP - Windows Insider MVP 2016 - current, http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_programs/in-updating-my-netflix-in-my-mac-book-pro-i-cant/87c2ab87-a3d6-4f7d-bef7-e4a5381f268b?msgId=f1441c5d-7b30-40a6-91db-e1ac7e75aebd. This solution worked fine for windows, but hasn't worked yet for mac. It says it downloads successfully, but when I got to watch say Netflix or use it for one of my online lectures it says that I haven't downloaded it. It worked of me, I hope that works for you all as well. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Then, in the main menu bar, go to the "Safari" dropdown menu and select - "Preferences", Beside "Internet Plug-ins" - click the button "Plug-in Settings", On the right you will see "Currently Open Websites". I have recently taken my Mac **FIXED** Silverlight Problem on Safari & Mac - Op... **FIXED** Silverlight Problem on Safari & Mac - Optic On The Go. In response to noshotha. Learn More. However, having checked on the Silverlight website it states Silverlight 5, the latest version, is good up to Safari 10 not v.11 so I suspect this may be the issue, as I'm running the latest v.11. It took quite a while for the video to start on my machine. Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right! Great! I am on the latest MacOS Sierra. It’s pretty much abandoned at this point. What do you think, or what am I doing wrong? If you are running an Intel processor, click Mac Runtime next to "Silverlight 3." EDIT: OK that took less than 2 minutes! Then, in the main menu bar, go to the "Safari" dropdown menu and select - "Preferences" Telus needs to fix this with Silverlight. https://onthego.telus.com. iMac, Can anyone assist? Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. technical support services. Following are the steps I tried and things working fine. If you go to Safari/Preferences/WebSites, is the plugin enabled? I have the Silverlight app installed and the web page tells me its running. When I tried again all I got was a twirly dot circle and then a black screen. Open desired application where you have issue 3. It seems that a handful of users are having a problem getting Optic On The Go working using Safari on a Mac. I have the Silverlight app installed and the web page tells me its running. Late 2015 3.3GHz Intel core i5, Nov 2, 2017 9:36 AM in response to noshotha Am trying to view web sites which use Silverlight. Log into your account and attempt to watch any channel, you will get the same error. If so I am surprised that the issue hasn't had more prominence. If you already have Silverlight installed - Open Safari and Navigate to the Optik On The Go website. Am trying to view web sites which use Silverlight. Have you checked for a plugin update? I'm off  to deal with it myself, following your instructions! I noticed that check box while dealing with a javascript & Flash error, but had not yet followed up on it. If Safari prompts you to install Silverlight on your Mac computer running OS X 10.10 Yosemite, your computer may not have the capability to use the HTML5 player. You can help protect yourself from scammers by verifying that the contact is a, official macOS High Sierra (10.13.1), More Less. No, this is not "fixed" - at least for me. in to make sure that it is working, and updating properly and they said that it is so I don't believe that could be the issue. Thanks again for sharing your solution! All postings and use of the content on this site are subject to the. That was solved by downloading a version of firefox 52 that still supported silverlight. I am able to download Silverlight onto my Mac, but I cannot get it to work. Question: Q: silverlight not working on Safari. I also have Sierra on both laptop and my desktop computers and they both respond the same. No update shown as yet. We need to make some security changes in the Safari settings. Locate Internet Plug-ins and click on the "Manage Website Settings" button to the right Click on the Silverlight Plug-in on the left Can anyone assist? Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Follow the steps below to ensure your Mac computer can use the HTML5 player. Otherwise, click Runtime for Mac PowerPC next to "Silverlight 1.0." Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues, Safari doesn't load a page or webpage items are missing, Nov 2, 2017 10:50 AM in response to noshotha You can help protect yourself from scammers by verifying that the contact is a Still does not work. I have tried installing silverlight about 20-30 times, and uninstalling or replacing the program each time, and nothing seems to

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